Get creative with content marketing
Publishing content online is a great way to increase your profile – but it should be high quality and offer value to your target audience. The aim of your content should be to build trust and position your brand as an authority in your industry. If you aim to treat it purely as a free advertisement channel and focus too much on salesy messages, you’ll turn people off.
Many businesses of varying sizes have a content strategy in place in order to produce valuable content that can be promoted and found by their target customers. It’s all about giving your business the best opportunity to be discovered online in a positive way, which encourages people to engage with you, trust you, and ultimately purchase from you.
8. Blogging on your site
Having a dedicated blog section on your website creates an informal space for you to engage with your customers. A number of businesses use it as a place to humanise their brand – spotlighting staff, showcasing events, offering a behind-the-scenes insight into the company. Others use it as a forum for audience engagement – running competitions and asking people for their feedback on experiences and products.
From a search engine optimisation (SEO) perspective, Google likes to reward sites in search results that regularly update their content, showing it’s not stale. Content that receives engagement, such as comments and social shares, is a big SEO plus.
A blog area also allows for frequent updates and engagement opportunities without changing key landing pages that are designed to inform e.g. product pages. It’s the perfect arena to engage your audience. A good example of this is the Ikea Ideas blog for home and design inspiration.
9. Guest blogging on other sites
You could write an article or blog post for a website that has a similar target audience to you.
For example, you’re a florist looking to increase your local profile. You approach a local lifestyle website about writing a feature on the latest flower trends of the season, promoting flowers that are native to your area. You wouldn’t charge a fee for the content, with exposure being the payment. You could also agree to promote each other on your social channels. A collaboration like this will help you get in front of new customers and provide engaging content for your social media, and links back to your site will help with SEO.
10. Invite guest contributions on your blog
Alternatively, you could invite other businesses to guest post on your website (ideally in a dedicated blog section so they don’t detract from your services).
Again, the business would need to be complementary to yours and you would need to clarify the business opportunity for them. With the same Florist example, you could invite a local wedding dress shop owner to write about dress trends on your website, to complement your wedding flower services. You could even offer customers a special discount as part of the collaboration.
This is a good way to forge positive relationships with other businesses, who, in turn, might be able to give you increased exposure, for example, by sharing the link on their social channels and on their website,
11. Blogger outreach
Collaborate with an influencer (an individual who has influence over potential buyers) to tap into their online following. The partnership needs to work for both parties, making sense to both your audiences. Outreach campaigns tend to be constructed by the business (or digital agency working on their behalf), where bloggers are invited to get involved.
For example, a home décor blogger has 4k followers on Instagram who love home and lifestyle products. You run a bespoke wardrobe company and offer to fit a new wardrobe for free in exchange for Instagram coverage and a blog post written by them for your website about the fitting process. You need to weigh up the value of your offer against the potential exposure you could have amongst your target audience.
Another example can be found on the popular interiors blog, Roses & Rolltops. It appears a Sri Lankan hotel invited Rebecca, a very popular interiors influencer with 92.5k Instagram followers, to stay for a few nights in exchange for content/exposure. Rebecca clearly states at the end of each blog post: “I was a guest of Shangri La but all opinions are 100% my own and I would never promote anywhere that I didn’t truly love”.
It’s difficult to measure the success of these campaigns in terms of direct ROI, as it’s more about gaining exposure to build your social following and increasing brand awareness. If your social community grows significantly during the dates you’re gaining coverage from the partnership, it’s a case of assuming it’s largely down to this exposure. |
12. Video content
Regularly upload video content that invites customers behind-the-scenes of your brand or talks about newsworthy subjects that are connected to your industry. Whether it’s a tour of your shop, introducing a new line of products, talking to the camera about what your business is up to at the moment, or giving an expert opinion piece on a news subject, video content is highly engaging and can quickly increase your profile if executed well.
If you can guarantee regular vlogs (video blogs), create a TikTok or YouTube channel for your business. If not, upload a couple to your Facebook page and see how they fare. Be prepared to be dedicated to it – vlogging (and blogging) gives back what you put in so you need to be consistent with it. If you don’t have much time to spare, don’t start something you can’t maintain.
13. Podcasts
Audio content is convenient to consume and can increase your reach when uploaded to sites such as iTunes and Stitcher. They’re cheap to produce and are a great way to build trust with your target audience. Just make sure you have something valuable or entertaining to share that’s in line with your brand.
14. Ego bait
Ego bait is content that promotes or features industry influencers on your website. The aim is to encourage these influencers to link to your content or share on their social media channels so you gain high visibility amongst your target audience.
For example, if you’re a fashion boutique, you could feature your ‘Top 10 Fashion Influencers’ on your website’s blog section. Take a screenshot and promote on social, @mentioning the influencer to make it easier for them to reshare.
If you want to aim big, a celebrity repost could be huge for your brand, as long as their profile fits with your product/service and target audience. For example, you own an outdoor clothing brand and put some outfits together for famous celebrities who love the outdoors. Get a retweet from Ben Fogle and you gain exposure to 639k people who likely love the outdoors too. You could even send him the outfit in exchange for a feature on his Instagram. One celebrity endorsement could mean a huge spike in orders. (The celebrity would need to be clear with their followers if you’ve sent it to them for free.)
15. Email marketing
If used on a small scale, email can be a completely free tool to directly contact your customers about new products, services, company news, offers, competitions.
Many email marketing platforms offer free packages for small businesses e.g. MailChimp’s Free Plan includes up to 500 subscribers and 1,000 emails per month. It will start costing you per month if you require more features and have a larger email database. Still, these additional costs aren’t much. (Full details on MailChimp’s packages.) You own the database in email marketing (as opposed to social media where you are accessing the platform’s users) and email marketing is unaffected by the algorithm. Just make sure you’re sending people emails they really want to open and create a strategy to encourage people to sign up for your emails.
16. Subscription confirmation
Set up an automated email to be sent when customers subscribe to anything on your website. Use this email to acknowledge and thank them for their submission while promoting products and offering a unique discount code as a reward for subscribing. Include a ‘Recommend a Friend’ discount so you can capture an additional email address for marketing.