Skip to main content
High street
6 min read

Future Gazing: What Are Your Small Business Predictions For 2025?

We asked our small business community for their predictions for 2025, what they were nervous about or looking forward to, and what they think will be most important for their business in 2025. 

Unsurprisingly, there’s a lot of talk about the rise of AI…  

My prediction for 2025 is that AI will evolve even faster, with 3D movie and animation models becoming more readily available for people to use. This affects the way we can be truly ‘authentic’ and how security is going to be needed even more to prevent scamming and data breaches.”

Erin Buck, Virtual Assistant, Buzzybee

“Businesses that choose not to get started with AI will cease to exist.”

Peter Sleightholme, Founder, Call to Action Media

But the rise of AI is making human connection even more valuable…  

“AI will continue to prove invaluable for automation and admin-ease, but business owners will soon realise that their use of AI should free up their time to include more human touches and personal interaction into their business models and processes.”

Lucy Patterson, freelance business consultant

“Building your human personal brand on platforms like LinkedIn will become more important than ever as AI lowers the barrier to entry and enables more people to post.

“We’re seeing a massive rise in generic content, so personal stuff, hot takes, video content and audio will set people apart from the formulaic AI posts.

“Personal connections, business friendships and IRL meetups will fuel business growth more than algorithm hacks. Referrals and recommendations will become even more valuable than they already are.”

Mel Barfield, freelance copywriter

“Traditional business events will continue to suffer from decreasing booking numbers and lack of engagement. As the number of events and IRL meetups continues to rise, only those driven by community and genuine value will prevail.

“More focus than usual is needed to allow opportunities for more connection, greater interaction during the event (and outside of it), and more fun!”

Raimonda Richardson, Managing Director, Force 4 Events

“Identify and amplify the subject matter experts (SMEs) within your business, and yes, that includes your small business and YOU! If you, as a founder or your team members, possess deep expertise in areas aligned with your company’s offerings, make sure to leverage it. For service-based brands, showcasing authentic insights through channels like social media, podcasts, and articles is a powerful way to build trust and establish authority. In a digital landscape flooded with generic, AI-generated content, featuring genuine perspectives from real people within your business not only differentiates your brand but also strengthens connections with your audience and creates new growth opportunities.”

Marilize Jacobs, Founder, Pigs Can Fly Interiors

“People other than writers will start getting tired of reading AI-regurgitated bunkum. I’m looking forward to that. The challenge remains the same: finding new customers, but I’m hoping it will get a bit easier.”

Andrea Durrheim, freelance writer

“AI will continue to prove invaluable for automation and admin-ease, but business owners will soon realise that their use of AI should free up their time to include more human touches and personal interaction into their business models and processes.” 

Lucy Patterson

Businesses need to adapt to ever-changing customer behaviour while also being considerate of their teams…

“Building my newsletter and growing my subscriber list will be very important for my business in 2025. I really like the connections and conversations it’s prompted with small business owners so far from all around the UK. It feels very different to the conversations started through social media posts. It’s just two months since I started it, so I’m still learning, but it feels like this will be a very important tool for growing my business the way I want to grow it.” 
 
Linda Harrison, freelance copywriter and PR

“The biggest risk for individuals is to keep relying on their employer as their only source of income.”

Peter Sleightholme, Founder, Call to Action Media

“As employment costs rise (with the increase in minimum wage and National Insurance contributions), more organisations will look to outsource as it provides a lower risk and more flexible alternative to recruiting.”

Jemma Taylor-Smith, Director, 4 Zero Marketing

 Huge thanks to all our contributors. Give them a follow on LinkedIn to check out more of their hot takes, and maybe even drop them a note to say that you enjoyed their insights in this article and forge that human connection (before AI does it for you).  

Share this content
Sophie Cross

Sophie Cross is the Editor of Freelancer Magazine and a freelance writer and marketer at Thoughtfully.

Leave a Reply

Register with Informi today:

  • Join over 30,000 like-minded business professionals.
  • Create your own personalised account with curated reading lists and checklists.
  • Access exclusive resources including business plans, templates, and tax calculators.
  • Receive the latest business advice and insights from Informi.
  • Join in the discussion through the comments section.

or