To use the cloud, you pay a monthly fee for each person, or up to a certain number of people. If you need to upscale or downscale, you simply adjust what you’re paying. Many small businesses are seeing the cloud as a way of reducing their internal IT burden – the cloud vendor looks after the software, the data and the security, and you concentrate on running your business. Using cloud services gets around the problem of how you and your people access shared data when away from your premises. Obviously, your cloud provider needs to be reputable, have excellent security, and deliver great service. Before signing-up, check their service level agreement (SLA) to find out what they’re committing to regarding uptime (typically 99%+), and what compensation they give if they fail to hit this target.