If the idea of negotiating the price of a product or service with a customer seems like a daunting task, it needn't be. Here we look at some of the tried and tested methods you need to be aware of when working towards agreeing on a price or discount that will be mutually beneficial to both business and customer. 

Checklist: How do I negotiate prices and discounts with customers?

More often than not you will be confronted with a customer who wants to haggle on price. Use the tips below to negotiate a deal that suits the both of you. Login to save this checklist to your profile for future use. (To register to join and enjoy the benefits of membership click on the link at the top right of the page. It will only take a few minutes to create your profile).

Survey: What do you think is the most difficult part of customer negotiations?

Please select one of the boxes from the list below.  

This vote is not an opinion poll, but a way for you to compare your views with other small business owners. 

Next Steps

How do I agree payment terms with customers?

It’s important for you and your customers to have a clear agreement on payment terms. Here‘s what you need to know about payment terms.

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How do I prepare invoices?

An invoice is a document which is sent by a business to its customers for goods or services supplied. It states the amount to be paid and the due date. An invoice is not the same as a receipt, which is an acknowledgement of payment. 

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